If cancellation of orders are required due to negligence of the user to understand restrictions for shipping to their city or state, then following will apply: 15% restock with a $20 dollar minimum, even if no ammo is shipped to the address or the order is still in processing. It is your responsibility to understand the restrictions not the company's. Your credit card is charge as soon as the order is placed. This restocking fee does not apply to errors caused by the website or Exammo or affiliates on orderings or ammo listings.
If mistakes are made on ammunition order due to company error, all efforts will be applied to correct the issues which may include the following solutions: 1) refund of money; 2) store credit; 3) replacement ammo.